That’s at the core of our thinking. Keep things simple.
Or put it another way. Make feedback simple to gather and use.
Technology is a tool: let it help with the boring bits of collecting and displaying information.
Focus on helping people do what they do well and fix what they don’t.
Do it quickly.
Do it all the time.
It’s easier to improve little by little all the time than to achieve big jumps.
This is at the heart of everything the company does.