Now feedback can be gathered and posted to and from Twitter and Facebook.
FRP’s feedback systems primarily gather from an individual and deliver to an individual instantly.
There may be times you would like to share the feedback with the wider community, such as those on Facebook or Twitter. Of course, not all the time!
Also, you may wish to gather feedback from particular groups, and integrate this within your own feedback reports.
FRP’s Social Connect Module does just this. So for example, excellent feedback from a customer can instantly be posted on either social network at the click of a mouse.
The value? First of all your get the opportunity to share good news with a massively wider community, and secondly, even if feedback isn’t so good, you can actively promote your response.