FRP was formed in May 2008 after a team of people came together and realised:
"In the end, it's all about people."
Not process, or product, but the people.
With the current doom and gloom in the UK, the companies that thrive are ones who put people first.
Our research and experience show they consistently outperform their rivals and are in a better position to weather any storm.
Who's Who
Martin Kentish - Director
Martin specialises in using communication technology to improve customer loyalty.
After an Honours Degree in Computing Science, Martin worked for various blue chips originally as programmer/analyst. Martin later specialised as a Business Analyst looking at ways to improve services.
Martin has started various companies, the most recent of which was The Customer Feedback Company and has worked with
some of the UK's leading retailers, including John Lewis and Tesco.
James Gardiner
After an BA(Hons) degree in Management and 4 years working in the Lloyds of London insurance market James jointly set up a specialist recruitment and headhunting company (www.twinserve.com). His company provides human resource solutions for organisations looking for hard to find professionals like dynamic sales directors, IT experts, wireless guru or HR leaders. Their clients include Electrolux, Swisscom, CSR and Philips.
Thomas Abbott
Thomas is a talented designer & creative, working for various organisations across the world. In particular, Thomas works for Care For Children, a charity based in Beijing placing children into families across China.
Born in Birmingham and now living in Norwich, Thomas has experienced many different cultures, growing up in Pakistan and reguarly working in Beijing.
Jo Kentish
Jo has worked in education for 17 years both in the UK and abroad, and a passionate believer in the value of helping children reach their full potential. Jo has worked in Westminster researching educational policy for Central Government and spent 2 years with the BBC supporting social action programming.
Paul Tholen
A 'transplanted Yank', Paul has made the UK his home for the past 36 years. His business career has included roles in trading, manufacturing, retail, mail order and consulting and he has worked in and with small businesses, professional practices, multi-national corporations and educational bodies.
His interest in developing people stems from his varied management experience and a number of years as a management consultant with a 'Big-5' firm. Six years ago, Paul founded his own business advisory and mentoring practice www.visiontheme.co.uk and works with business owners and leaders, helping them and their organisations grow. He has broad experience of change management and performance improvement projects and is qualified in psychometric assessment.